Getting the details right
EBTH Attribution
Summary
As a member of the EBTH team responsible for internal product design, I created a user-friendly solution for EBTH Attributors to record an item’s measurements, materials, and other basic attributes.
By conducting user testing and continuously iterating the design, we were able to improve the efficiency of item attribution by approximately 25%.
Role
Product Design Lead
Tasks
User Research & Testing, Wireframing, Prototyping, High-Fidelity Design, HTML & CSS Implementation
EBTH Attribution: Step by Step
Scan Item
To initiate attribution, users can conveniently scan a QR code on an item. In the event that the QR code is not available or working, manual QR code entry is also provided as a backup option.
Begin Attribution
When an item was found in the system, the user would be presented with a basic image of the item to confirm they have the correct one. They would then enter the necessary information, such as the item’s condition, dimensions, and any notable features or flaws. This information would be used to create the item’s listing on the platform, ensuring accurate and comprehensive information for potential buyers.
Continue Attribution
To ensure accurate and efficient attribution, our system allowed users to update the item title, which would dynamically suggest relevant categories. If the suggested categories were not appropriate, users could manually search for a category that best fit the item.
Once the item was categorized, the remaining attribute fields would appear based on the selected category. Users could then enter the necessary information and submit the completed attribution, before moving on to the next item. This streamlined process helped to minimize errors and ensure consistent and accurate attribution.